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Sales Tax for E-Commerce Businesses

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1.5 CPE credits
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Online sales represent a fast-growing percent of total retail sales in the U.S. – particularly as the pandemic has pushed more businesses online.

The acceleration of e-commerce presents immense opportunities for businesses of all sizes to reach new customers. However, with more online sales comes more sales tax complexity.

If your e-commerce sales have exploded, you have likely triggered new sales tax obligations. You need to have a firm grasp on what your sales tax requirements are and how to handle them correctly.

Join this webinar if you make online sales, either independently, through a marketplace (Amazon, eBay, Etsy), a combination of both, or sell digital goods and services. You’ll learn critical sales tax issues for e-commerce businesses like nexus (when and why you need to register to collect tax), sourcing, fulfillment issues, drop shipment challenges, and much more.

Who should attend?

This webinar is intended for e-commerce businesses who make sales through their own websites, online marketplaces such as Amazon, or both. This webinar is also intended for financial and operations personnel—including tax, general accounting, accounts payable, sales, tax technology, purchasing and credit—who deal with sales and use tax as part of their responsibilities. The course is also designed for general practitioners, with minimal to no experience.

About the Instructor

Diane L. Yetter, President & Founder, YETTER and Sales Tax Institute

Diane L. Yetter is the “Sales Tax Nerd TM” as well as a strategist, advisor, speaker and author in the field of sales and use tax. She is president and founder of YETTER Tax, a sales tax consulting and tax technology firm in business since 1996. She is also the founder of The Sales Tax Institute, which offers live and online courses to educate business professionals about sales and use tax.

More About Diane L. Yetter

About the Instructor

Eileen M. Anderson, Tax Product Research and Content Analyst, TaxJar – a Stripe Company

Eileen Anderson is a Tax Product Research and Content Analyst for TaxJar. Eileen has worked over 25 years in various tax areas and industries including REITs, leasing, and telecommunications. For the last 15 years, Eileen has focused on providing tax research and analysis for new products and services. This has been primarily in the areas of digital goods and more recently exploring the gamut of all things sold via e-commerce in the U.S. Her varied experiences in different industries and working on both sides of a sales transaction, has provided Eileen with a unique perspective of challenges for customers and merchants alike.

“This webinar touched on many E-commerce topics and also kept us up to date with recent changes that can affect taxability. I enjoy all Sales Tax Institute courses, but I especially enjoyed this one.”

Additional Details About the "Sales Tax for E-Commerce Businesses" Webinar

The world of e-commerce allows businesses of all sizes to sell on a variety of digital channels to reach new customers in new ways. Sales through online marketplaces are surging and digital shopping experiences are becoming more customized than ever.

As you grow your e-commerce businesses across multiple channels, your sales tax function must grow and adapt as well. The economic and marketplace nexus legislation states have enacted following the landmark 2018 South Dakota v. Wayfair decision ensure that nobody slips through the cracks when it comes to sales tax collection requirements.

Here’s the thing… in the fourth year of Wayfair legislation, states are less patient for sellers to come into sales tax compliance. Audits are increasing with growing liabilities.

It’s time to face your sales tax obligations head on to keep potential audits and penalties at bay.

This webinar will clarify significant sales tax issues for e-commerce businesses based on the channels you sell on, your fulfillment model, and your business locations. You’ll get the sales tax knowledge you need to help your business thrive whether you sell on your own website, on a marketplace, or make sales of digital goods and services.

Your Teaching Staff

This 90-minute live webinar is taught by sales tax expert Diane Yetter of the Sales Tax Institute and Eileen Anderson, Tax Product Research and Content Analyst at TaxJar. Diane and Eileen will teach you what you need to know about sales tax as an e-commerce business. They will cover nexus (including when and why you need to register for sales tax), sourcing rules, drop shipments, fulfillment issues, product characterization, and more. Learn from our experts so you are empowered to take control of your sales tax situation.

Plus, you can get answers to your specific sales tax questions directly from Diane and Eileen during the Q&A portion of the webinar.

Learning Objectives for this webinar include:

  • Understand economic nexus and marketplace nexus for e-commerce sellers, including what activities trigger nexus.
  • Learn how to calculate economic nexus thresholds correctly based on state rules and the types of sales you make to pinpoint when you need to register for sales tax.
  • Discover drop shipment issues to look out for so you can recognize them in your company and ensure that you’re handling them correctly.
  • Find out how your fulfillment model can impact your sales tax requirements, depending on whether you are self-fulfilled or through a marketplace like Amazon or if you use 3PL warehouses.
  • Learn how sales tax requirements can create implications for income tax and businesses licenses so you are not caught off guard.
  • Uncover sourcing issues for your online sales based on where you have business locations and information you have about your customers.
  • Find out how to avoid common challenges for selling digital goods and services like product characterization and sourcing.
  • Learn key issues you need to think about if take your e-commerce business global.

CPE Information:
Webinar attendees can earn 1.5 hours of CPE credit in the “Taxes” field of study

Prerequisites: This course requires no prerequisites or advance preparation.

Program Level: Basic

Delivery Method: Group Internet-Based


Additional Information about CPE

Cancellation/Complaint Policy


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Membership / Annual Subscription | Master, Novice, Specialist

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Economic Nexus State by State Chart

Key information such as effective dates, thresholds, and includable sales for out-of-state sellers making sales into states that have enacted economic nexus legislation both before and after the South Dakota v. Wayfair Supreme Court decision.

Nexus After Wayfair – What You Need to Know

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