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5 Data Points You Must Measure to Win at Sales and Use Tax Administration

If you have any experience working with sales tax, you’re likely aware that trying to manage the entire process can get complicated fast. I frequently tell my students and clients that sales tax is a team sport – you can’t do it on your own. But with some expert guidance, you can get a much better handle on the “big picture” when it

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Education and Networking

As you likely know, education is something I am very passionate about.  It is part of my business in the Sales Tax Institute.  But this isn’t the only place I teach.  One organization that I strongly support is the Council on State Taxation (COST).  And they have been supportive of us too!


About 15 years ago, COST decided to develop a week-long Basics School.  The

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Service Providers: Are you Making This Big Sales Tax Mistake?

In most states services providers have a very different perspective on sales tax than retailers.  As long as they are providing a non-taxable service, they don’t need to collect and remit sales tax on their sales of services. But if you’re a service provider who is selling goods along with non-taxable services, you may be making one simple but big mistake

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Reminiscing and Wondering

Happy New Year!  I can’t believe it is 2017 already - where has the time gone?  If you are like me, a year passes in a blink of an eye.  It seems like just yesterday I was setting some goals for 2016 and now it is time to see how I did and plan for 2017.  I’ve stopped making New Year’s Resolutions – but have tried to set a few major goals – business and personal.  Last year I had 5 major business goals and 3

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A Career in Sales Tax

As we come to the end of one year and the beginning of the next, I think about goals as well as accomplishments.  It’s a good time to do this – a few extra days off and hopefully a little slower time at work.  For some people, the goals might include a promotion while for others it might be that it is time to look for new opportunities.  Maybe you are thinking of a new career.  For me, I’ve found the perfect career and position and my goals

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