When an off-the-shelf solution won’t meet all your sales and use tax learning needs, it is time to explore custom training.
With our custom sales tax training solutions, the experts at the Sales Tax Institute will create and deliver a tailored training program designed to meet the needs and skill set of your team. We will develop materials that are specific to your industry and the states in which you do business. We also account for the structure of your company and department.
This varies, but those who benefit most are departments looking to train-up several individuals in sales and use tax issues at one time. Often those exploring custom training fall into one of the following situations:
All custom training solutions are designed to match the skill set of your team, your industry, and the states in which you do business. Remote trainings start at $10,000 and on site trainings start at $30,000.
Custom courses can range from general sales and use tax know-how to a deep dive session on a specific topic. A custom sales and use tax training course is typically taught in-person on a date and location of your choosing.
We can turn any previous or existing Sales and Use Tax course into a custom program for you or develop new materials based on your specific sales and use tax situation.
The first thing we will do is discuss your goals, your personnel, and your current sales and use tax challenges.
From there we will work together to develop an in-house program that will address all your needs.
“Working with Diane and Trisha from the Sales Tax Institute was an exceptional experience from start to finish. They delivered a three-day, highly customized United States sales tax training for Avalara in Pune, India, in November 2025, attended by more than 100 cross-functional team members.
What stood out most was the true sense of partnership throughout the entire engagement. Before the training even began, Diane and Trisha collaborated closely with me and other Avalara stakeholders, welcoming input on the topics, structure, and overall flow of the sessions. Their flexibility, openness, and willingness to tailor the content ensured the training aligned directly with Avalara’s business needs and real-world customer scenarios.
During the training, they brought complex sales tax concepts to life through practical examples, real-life scenarios, and engaging discussions. Their deep expertise and passion for the subject matter created a learning environment that encouraged curiosity, confidence, and meaningful participation across a diverse audience.
The impact of this training extended well beyond the three days. Participants walked away with a stronger foundation in United States sales tax and a clearer understanding of how their individual roles support our customers throughout their tax journey. Diane and Trisha are not only outstanding instructors, but trusted partners who are deeply invested in delivering high-quality, customized learning experiences.”
