Privacy Policy

This privacy policy applies to Sales Tax Institute ( Sales Tax Institute is a division of Yetter Consulting Services, Inc.

Your privacy is very important to us. We do not sell or rent your personal information to third parties for their marketing purposes. Personal information is collected and used to customize our response to your request or inquiry. It will also be used to promote our company’s services to you through email. We also monitor how users navigate our website and make improvements based on your behavior and your use of our website.

We are committed to security. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and appropriately use the information we collect online.

By accepting the Privacy Policy, you consent to our use of your personal information in accordance with this privacy policy.

At any time you may unsubscribe by sending an email to [email protected] with UNSUBSCRIBE in the subject field. Your name will be removed from our information banks as soon as reasonably possible until such a time, in the future, you decide to re-submit your information.

What information do we collect?

We collect information so that we can provide the best possible experience when you utilize our Services.  Much of what you likely consider personal data is collected directly from you when you:

  1. create an account or purchase any of our Services, courses, webinars or classes (ex: billing information, including name, address, credit card number);or
  2. complete contact forms or request newsletters or other information from us (ex: email);

However, we also collect additional information when delivering our Services to you to ensure necessary and optimal performance.  For example, if you come to a live class we ask about dietary restrictions, industry interests and years of experience so that we can customize our course to your interests.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It will affect the user experience that make our site more efficient and may not function properly. However, you will still be able to place orders.

To learn more specific information about the cookies we use and how we use them please see our Cookie Policy.

Third-party disclosure

By submitting our purchase forms, you grant us permission to share your contact information with the sponsors and/or presenters of the webinars, courses or other events you may attend. You hereby further consent to receive communications from these third parties. The Sales Tax Institute is not responsible for the content of such communications. You are free to contact such third parties directly to inquire about their respective privacy policies and procedures for opting-out or unsubscribing to future communications.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners (WP Engine), email service providers (Infusionsoft) and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

We may sell, transfer, or otherwise disclose user information, including PII, in connection with a corporate merger, consolidation, the sale of substantially all assets or of a business group, or other fundamental corporate change.

When required by law or law enforcement – including at the request of governmental authorities, in response to a subpoena or complaint, to verify or enforce compliance with our policies if we believe disclosure is necessary to limit our legal liability or to protect or enforce the rights, interests, or safety of the site, our users, or others.


We use a third party provider, Infusionsoft, to deliver our monthly e-newsletters and course or service promotions. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see


Our site is hosted at WP-Engine and we use CloudFlare to provide security and content delivery. Both sites will have access to your IP address. You can learn more about their privacy policies here: WP-Engine and CloudFlare

Complaints or queries

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Sales Tax Institute

910 W. Van Buren Street, Suite 100-321

Chicago IL 60607-3636

United States

Email: [email protected]

PH: (312) 701-1800

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.